EVERY JOURNEY MATTERS
A little more
peace of mind.
Good journeys start with clear details, a little awareness and respect for the people sharing the road.
SMALL CHECKS. BETTER JOURNEYS.
Before you hop in.
Check the details.
Match your driver and vehicle with the details shown in the app. If something doesn’t match, pause and ask before getting in.
Know your journey.
Check your pickup, destination and fare. Follow the trip in the app, and speak up if something feels wrong.
Look out for each other.
Choose a sensible place to meet, be considerate, and keep the ride safe for everyone. Drivers should stop safely before using their phones.
Keep your account yours.
Use a password you don’t use elsewhere. Keep sign-in codes private. Pragxi support won’t ask you to send your password or one-time code by email.
Use official download links from this website when the apps are released.
A problem with a ride?
Tell us what happened, including your city, the trip date and approximate time. A trip reference helps if you have one.
Contact the support team